GHL Command

HQ OPS

Shift Active

QA Operations & Number Rotation

Leaderboard Missing Minutes

AVAILABLE RESERVES 0 Standby

Live unassigned standby numbers in pool ready for sequential rotation & spam hot-swap

TEAM DIALS TODAY

0 Across all active campaigns

ACTIVE REPS ONLINE

0 Connected to dialer

LIVE IN CALL

0 Speaking right now

RELATIONSHIPS

0 Established & Revived today

NEEDS ROTATION

0 Session limit reached (61–69)

MARKET

ROLE

REP / CALLER	ROLE	LIVE STATUS & TIMER	CURRENT NUMBER & CYCLE	SESSION PROGRESS	TODAY	RELATIONSHIPS	NOT INTERESTED	TIMELINE	AUTO	QA ACTIONS

#	CONTACT NAME	PHONE NUMBER	DURATION	RECORDED AT	GHL CONTACT	CALL RECORDING
Loading recordings...

TYPE	TIME WINDOW	DURATION	DETAILS / NOTE
Loading timeline activity...

NUMBER NAME	PHONE NUMBER	MARKET / STATE	STATUS	ASSIGNED TO	TOTAL CALLS	ACTION

🔄 Automated Number Rotation

When a caller reaches dial limit, automatically rotate to the next assigned carrier number.

🛡️ Spam Auto-Bench & Swap

Instantly bench numbers flagged as Spam Risk and swap in a clean reserve line.

⚡ Live Execution vs Dry Run

Live Mode actively mutates GHL user phone numbers. Turn ON to execute real GHL changes.

⚡ Live Mode ON

🔔 Audio Alert Chimes

Play audio sound chimes when dial limits are hit or unexpected stalls occur.

🖥️ Desktop Push Notifications

Send native OS desktop notifications when a rep enters idle call avoidance.

Configure dynamic limits and watchdog threshold buffers without needing code edits.

📞 Caller Fallback Dial Limit 🎲 61–69 Session Range Active

Fallback baseline cap if randomized 61–69 session limit is bypassed.

dials / number

🔄 Reviver Fallback Dial Limit 🎲 Dynamic Session Range

Fallback baseline cap for lead revivers before line rotation.

dials / number

⏳ Idle Grace Buffer Buffer minutes granted before flagging idle avoidance.

minutes buffer

⏱️ Dial Stall Threshold Minutes of zero dialing while 'Ready' before alerting.

minutes

🎙️ Recording Proximity Window Time window for matching GHL audio calls to rep timestamps.

minutes window

Execute background synchronization, spam checks, and database maintenance routines.

🛡️ Check Spam Remediation

Audit benched numbers against CallerIDRep and restore clean lines.

🎙️ Backfill Call Recordings

Retroactively scan GHL for audio streams on unrecorded relationship calls.

Discover GHL Users & Reps

Query GoHighLevel API to fetch all users and update active rotation profiles.

📇 Verify Contact Names

Batch resolve missing contact names in relationship records from GHL.

Sync Number Pools from GHL

Fetch all phone numbers across NJ, MD, and VA locations from GoHighLevel.

0️⃣ Reset Today's Dials

Reset daily dials & completed relationship counters to zero for all reps.

Slack Webhook URL Incoming Webhook URL. Alerts will be posted directly to your Slack channel or DM in real-time.

Active Alert Triggers

🚨 Dial Limit Reached (61–69) — Immediate number rotation alert ⏳ Call Avoidance / Idle > 5 Minutes — Notifies if a rep is on Ready without dialing 📞 Call Duration > 20 Minutes — Notifies if a rep is on a call exceeding 20m ⏸️ Rep Confirmed Stop — Rep stopped & waiting for new number 📢 Broadcast Stop/Resume — State/Campaign queue updates

🧪 Live Slack Test Alerts

Loading modules…

Module	Status	Loaded At	Action
Loading…

Configure rep access levels, state scoping, and role visibility on the Leaderboard portal (/leaderboard).

How Access Levels Work Today:
• 🌐 Global Access (All States): Grants access to all regional decks (NJ, MD, VA). Callers with Global Access can view both Callers & Revivers with full role toggle pills.
• 🔒 Standard Access (State Only): Restricts callers strictly to their assigned state, and revivers are 100% hidden.
• Privacy Note: Call recordings, contact cards, and audit timelines remain restricted to QE Administrators.

REP	STATE	ROLE	LEADERBOARD ACCESS
Loading reps...

GHL Command

ATTENTION REQUIRED: SPAM NUMBERS IN ROTATION (0 RESERVES)

CURRENTLY IDLE WITHOUT AUTHORIZED AUX (0)

NUMBERS NOT SETUP IN CALLERIDREP (0)

Sign in

ATTENTION REQUIRED: SPAM NUMBERS IN ROTATION (0 RESERVES)

CURRENTLY IDLE WITHOUT AUTHORIZED AUX (0)

NUMBERS NOT SETUP IN CALLERIDREP (0)

Rep Name

Broadcast Note to Team

Phone Number Pool & Inventory

Settings & Operations Hub